Annual Complaints Performance and Service Improvement Report
About this publication
This report provides an update on our complaint handling performance over the last financial year and highlights the changes and service improvements applied as a result of learnings from customer feedback.
Publishing information
From: South Tyneside Homes
Published: September 2024
Documents
PDF: Annual Complaints Performance and Service Improvement Report (PDF) [236KB]
Word: Annual Complaints Performance and Service Improvement Report (Word doc) [169KB]
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